In this article you will know what is effective communication; what are the elements that make it up; her CARACTERISTICS; how to improve it and what is its importance in business.
What is effective communication?
Effective communication is when 2 or more people communicate and messages are delivered, perfectly received and understood.
It is important to keep in mind that in order to have effective communication, the responsibility falls on all the people who are part of the conversation. In this way, both the sender and the receiver understand the message in a similar way and listen carefully so that the other party feels understood.
Since we are talking about the sender and the receiver, let’s take the opportunity to see the other elements of effective communication.
Elements of effective communication.
The minimum elements to communicate effectively are the following:
- Sender: The one who sends the message.
- Receiver: the person who receives the message.
- Message: What is going to be said.
- Objective: The reaction expected from the receiver.
- Context: The situation that brings together the sender and the receiver.
- Outcome: What the issuer hopes to achieve.
- Medium: Where the message travels.
Once you have these elements, now we must use them in the best way to achieve effective communication.
Characteristics of effective communication.
It is essential to keep in mind that the more of the following characteristics you meet, the more effective your communication will be.
Clear message.
The message must be completely easy to understand without losing the meaning.
Correct message.
The message cannot have errors or falsehoods that distract the sender.
Full message.
The message must be complete. otherwise the objective and the result they will not be fulfilled.
precise message.
The message should be as short as possible to facilitate the understanding of the receiver.
Confidence.
If the receiver trusts the sender, he will not wonder if the message is true or not, and all his concentration will be directed to the correct interpretation of the message.
Receiver status.
The recipient must have the proper disposition to receive the message and be able to understand it easily.
Consideration of the issuer.
The message must project humility and respect from the sender to the receiver.
We already know what the elements and characteristics of effective communication are, but we are missing something very important. What skills do you need to have in order to achieve all the characteristics and communicate effectively?
Before we look at what skills you can work on to improve your effective communication, I’d like to ask you a favor. Simply vote from 1 to 5 to see how you’ve found this article so far. Thank you very much!
Skills for effective communication.
The same message said by 2 people can get completely different results. This is due to the fact that some people are more skilled than others in their communication.
The advantage is that, like any skill, communication can also be improved as it is practiced. So if you feel that communicating effectively is not your thing; you can be sure that through conscious practice in the skills you will find below, you will eventually improve.
Observation.
Good communicators can quickly understand the receiver statusand this allows them to tailor the message to be as Sure; Right; complete Y accurate that it can be
Observation also refers to being in a constant search for knowledge and information, which allows you to develop better messages.
Precision.
It doesn’t matter how clear you have the ideas in your head; If you don’t know how to express them accurately, you won’t communicate effectively. That is why it is important that you work on your ability to synthesize ideas without changing or taking away their meaning.
Know how to listen
An effective communicator understands that in order to have good communication, your listening skills must be as good as your communication skills. Because to the extent that the sender feels heard, he will express himself more freely and his message may be clearer.
Also, when you listen carefully, you have a better chance of interpreting the message correctly. And therefore, to have a more consistent and effective conversation.
emotional intelligence.
Good communicators know how to enhance emotional intelligence, because this allows them to better understand their recipient and thus influence him more forcefully.
Self-confidence.
If you don’t trust yourself, you don’t trust what you say. And therefore the receiver will not believe you. That is why it is vital that you learn how to believe in yourself.
Master non-verbal communication.
This is very important, since our body expresses more than our words. An effective communicator not only understands what his body is saying; also what the receiver’s body says. This way you can adjust your message and be much more convincing.
choose the medium appropriate.
Imagine an employee asking his boss for a promotion on WhatsApp. Do you think the best medium? Very surely not. To choose the best medium, you must evaluate the context to know how effective your message.
Uses of effective communication in business.
Effective communication is an indispensable weapon for all businessmen and entrepreneurs seeking to grow on solid foundations. That is why I want to highlight very specific uses of efficient communication in business:
- Construction of compatible work teams.
- Transparency in all communication inside and outside the company.
- Increased creativity and innovation.
- Better decision making.
Conclusion.
If you want to have a better business, you must improve your effective communication. Is a reality. To the extent that each message you send to your employees; partners or investors; be understood in the best possible way; You will speed up all the processes.
We hope you found this content useful and that you can put it into practice. We wish you much success in all your projects 🙂
And remember, if you are really interested in creating your own business, you can read our book “How to create a company while working: Discover how to manage your time, manage your money and motivate yourself while creating a company and working for another” , where you will find all the information you need to found your own company, without having to leave your job.